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Guides for running a rental well.
Short, specific articles on the parts of hosting that decide your reviews and your margin. No fluff, no signup required.
Guest experience
The seven messages every booking should get
A complete messaging sequence from booking to review request, with what each message must contain and when to send it.
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Guest experience
How to cut check-in day questions to almost zero
The five details guests message about most, and how to answer them before the question is asked.
6 min read · Updated 5 August 2026
Guest experience
How to respond to a bad review without making it worse
A four-part structure for public replies, plus the phrases that quietly damage your listing.
6 min read · Updated 22 July 2026
Operations
Building a turnover system your cleaner can actually follow
Room-by-room checklists, restocking rules and the final inspection that catches the things reviews punish.
7 min read · Updated 11 August 2026
Operations
House rules guests actually read and follow
How many rules to write, how to phrase them so they land, and which ones are worth enforcing.
5 min read · Updated 30 July 2026
Listing
Writing a listing description that converts
The order information should appear in, what to put in the first two lines, and the claims that lose bookings.
6 min read · Updated 14 August 2026
Money
The five numbers every host should know
Gross revenue, expenses, net operating income, revenue per booked night and break-even — what each one tells you.
7 min read · Updated 20 August 2026
Money
A monthly pricing review that takes twenty minutes
A simple recurring routine for checking rates, fees and costs without buying dynamic pricing software.
5 min read · Updated 15 July 2026
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